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Experience

Position Details

Excalibur Hotel & Casino
August 2022 - Present

Assistant Bar Manager II

  • Managed assigned operation functions within the department and maintained consistency and alignment with department's strategic plan and vision

  • Directed cost effective operations through labor management, scheduling, supervision of all services and inventory control

  • Managed over 160 Beverage employees, performed employee evaluations and managed employee concerns such as attendance records, scheduling, FMLA, COVID, etc. in accordance with company policies and procedures as well as the Collective Bargaining Agreement

  • Communicated effectively with senior management, mid-level management and staff to fulfill and address issues or needs of guests and employees throughout assigned shifts

  • Coordinated purchase requisitions through Stratton Warren purchasing system and maintained inventory forms to meet business demands while being mindful of COGs

  • Monitored and inspected 15 bars for health and safety issues including broken tiles, pest opportunities, expired labels, etc.

The Mirage Hotel & Casino

Assistant Restaurant Manager II - Diablo's Cantina

Assistant Restaurant Manager II - Paradise Cafe

August 2021 - August 2022

January 2022 - August 2022

August 2021 - January 2022

  • Managed floor service in three fast-paced casual dining restaurants, three pool bars and 17 internal bars during various hours of operation

  • Performed employee evaluations and managed employee concerns such as attendance records, scheduling, FMLA, COVID, etc. in accordance with company policies and procedures as well as the Collective Bargaining Agreement

  • Communicated effectively with senior management, mid-level management, chefs and staff to fulfill and address issues or needs of guests and employees in addition to food service and menu concerns

  • Ordered supplies through Stratton Warren purchasing system and maintained inventory forms to meet business demands while keeping costs to a minimum

  • Assisted in opening and closing checks for all guests including large parties and special events such as VIP seating for major sporting events; also assisted in handling any voided or comped items

  • Monitored and inspected various restaurants and bars for health and safety issues including broken tiles, pest opportunities, expired labels, etc.

Treasure Island Hotel & Casino
May 2019 - September 2021

Executive Assistant to Food & Beverage Division

  • Assisted in recruiting, hiring, training, developing, promoting and issuing disciplinary action for Food & Beverage team members

  • Managed multiple executive and manager calendars

  • Planned and organized events such as meetings, business meals, client dinners and various large events such as Big Game parties in our café, buffet, casual dining and fine dining venues

  • Answered phone inquiries, directed calls to proper parties, assisted with guest concerns, reported concerns to management and provided basic company and venue information via phone and email communications

  • Transcribed memos and other important department documents (statistical reports, profit-and-loss statements, etc.), distributing them to the department and across the property as needed

  • Assisted in conceptualizing, designing, proofreading/editing, printing and implementing food and beverage menus, promotions, advertisements and programs

  • Conducted research and entered data into systems

  • Ensured all licensing was maintained and updated and ensured the core values of the property and my department were maintained

  • Utilized various software and programs including iCIMS recruiting platform for scheduling and conducting interviews, Kronos for handling time clocks and payroll, Stratton Warren for purchase orders and requisitions, InfoGenesis point-of-sale system, Microsoft Office programs (Word, Excel, PowerPoint, SharePoint, etc.) and Adobe Suite programs (Photoshop, Illustrator, Premiere Pro, InDesign, etc.)

  • Managed reservations and large parties for fine dining steakhouse, gourmet restaurants, self-serve outlets, beverage outlets, coffee shop and room service

  • Collaborated with Marketing/Communications and Entertainment departments on promotions, campaigns and special events including National Finals Rodeo and Big Game Parties

  • Oversaw execution of special requests from executives and VIP guests

  • Connected with guests and employees to make sure all requests, concerns and department expectations were achieved

  • Built and maintained extensive contact list with multiple food & beverage vendors

Treasure Island Hotel & Casino
October 2017 - May 2019

Communications Specialist

  • Conceptualized, designed, and deployed graphic designs for weekly and quarterly publications including quarterly newsletters, weekly property updates, etc.

  • Conceptualized and produced various other media such as video, photo and print content including banners, posters, memos, newsletters, signs, etc.

  • Conducted research of compelling content to increase employee engagement

  • Planned, organized and implemented several employee events including craft fairs, wellness fairs, philanthropic events (blood drives, food drives, backpack drives, etc.), employee holiday parties and employee award functions (Employee of the Month/Quarter, Supervisor in the Spotlight and Employee of the Year)

  • Utilized programs such as Microsoft Office (Word, Excel, etc.) and Adobe Suite (Photoshop, Premiere Pro, InDesign, Illustrator, etc.) to ensure various projects were completed

Berkshire Hathaway HomeServices, Nevada Properties - Brown Blankfeld
August 2014 - October 2017

Marketing Director

  • Developed and implemented editorial calendars, social media strategies and public relations action plans on team and individual levels for real estate agents

  • Conceptualized, designed, and produced various media for marketing properties, including WordPress blog articles and posts, social media posts (Facebook, Twitter, Instagram, etc.) special event flyers, brochures and marketing postcards

  • Posted marketing content on real estate websites such as Realtor.com and Zillow

  • Created, produced, and distributed video, photo and print content for our director’s radio show program, Las Vegas Real Estate NOW

Freelance/Internships

VGK Ladies
March 2019 - Present

Contributor/Administrator

  • Researched and produced potential news, feature and review articles with an emphasis on hockey and the Vegas Golden Knights

  • Wrote and edited articles using the WordPress online software for AP style errors and grammatical errors, assisted in story fact-checking and proofreading

  • Assisted with social media engagement/management through various platforms

  • Assisted in facilitating group events such as watch parties, general gatherings and philanthropic events (First Responders event, charity donation drives, etc.)

Johnstown Magazine
May 2013 - June 2014

Contributor/Journalism Intern

  • Researched and conceptualized potential news, feature and review articles, with emphasis on prominent figures, events and products in the Johnstown area

  • Composed engaging and thought-provoking articles

  • Edited magazine pages and supplements for AP style errors, grammatical errors, article length, etc.

  • Assisted in story fact-checking, proof-reading, magazine layout and magazine design

  • Managed the magazine's social media accounts by researching and posting content

  • Conducted online, video, over-the-phone, and face-to-face interviews with various sources

  • Networked with a variety of industry resources including photographers, writers, and publicists

  • Assisted in creating an editorial calendar to manage print and online content

  • Demonstrated a strong ability to work autonomously as well as collaboratively with other contributors and staff including photographers and editors

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